Responding to customer questions manually can take hours every day. Customers message at midnight, asking about product details, availability, shipping times, order status, or return policies — and slow replies can cost you sales.
Lunnar Reply solves this completely.
Powered by next-generation AI and fully integrated with Shopify, it can:
Understand your entire product catalog
Access inventory, variants, pricing
Look up real-time order status
Read your store policies
Learn your brand’s tone and writing style
Generate accurate, human-like responses in seconds
✔ Automatic 24/7 replies
Supports email, chat widgets, and Facebook/Instagram inbox.
✔ Understands your products & FAQs
AI analyzes descriptions, attributes, and policies to answer naturally.
✔ Live order tracking inside replies
If a customer asks “Where is my order?”, the AI checks Shopify and answers immediately.
✔ Brand-customized tone
Choose your style: friendly, professional, playful, luxury, etc.
✔ Spam & irrelevant message filtering
AI only replies to real customer questions.
✔ 1-click install — zero technical setup required
Connect → Authorize → Done.
Save 90% of support time
Increase conversion from messages to sales
Never miss a customer inquiry
Cost-effective compared to hiring staff
Provide consistent support around the clock
Small & medium Shopify stores
Dropshipping stores
D2C brands
High-traffic stores
Turn every customer message into revenue — instantly and automatically.